Technical support hub

Technical support hub

Getting started?

Find the resources you need for your experiments. Access comprehensive bit.bio technical FAQs, user manuals, and protocols for expert guidance on thawing, seeding, cell culture, and specific assays.

bit-bio_Lab_May22_Pic0012-1200x755px

General FAQs

Explore a comprehensive list of FAQs from thawing and seeding to cell culture, specific assays, and troubleshooting.

Cryopreserved human iPSC-derived cells for research use only

User Manuals

Find reagents, equipment, and step-by-step instructions for culturing our human iPSC-derived cells.

Step-by-step protocols, from ICC to MEA, for scientists working human iPSC-derived cells.

Protocols

Access a collection of protocols developed by our scientists to support your experiments, including co-culture setups, ICC and MEA.

bitbio-lab-man680x370

Product resources

Explore publications, application notes, case studies, and webinars featuring our products.

Human iPSC-derived cells exchange program - share your data and get a discount voucher.

Academic hub

Discover special academic pricing, new lab support, travel grants, and other initiatives to support academic research.

Discover ioCells portfolio Custom cell dev email header

Shipping & Storage FAQs

Learn about shipping times, costs, and how to store your products upon receipt.

Contact us

If you did not find an answer to your question, fill out this form to get in touch with our team.